Cycle scheme users need to set clear objectives and goals for their cycle schemes, so that the payback from the investment can be clearly measured. Measurement of performance gives the necessary information required to help scheme operators improve performance and also helps provide the evidence for continued investment.
When cycle scheme owners appoint cycle scheme operators they need to translate these objectives into a well structure SLA.
The SLA needs to take into account:
Patterns of cycling journeys throughout the city
Different demands created by commuters versus non commuters
How usage patterns vary throughout the day
Support for large city events
Weekend versus weekday patterns of demand
Patterns created by good and bad weather conditions
Penalties for poor performance
The difficult nature of cycle re-distribution
Stage Intelligence have many years experience of analysing cycle hire scheme data and can help scheme owners and operators design, measure and improve cycle hire scheme performance.
To find out more download our SLA paper.
Cleverbike App for the Barclays Cycle Hire Scheme.